Daya 9's Terms & Conditions — In Plain English

Daya 9 (daya9.bet) is an online betting and gaming platform operated for users in Bangladesh. By accessing or using this website or app, you automatically Terms & Conditions will be considered as accepted. Please read this entire document carefully before registering.

Daya 9's Terms & Conditions These are not just legal obligations — they represent a mutual understanding between you and us. We want you to use the platform with full awareness, so there's no confusion or inconvenience down the line.

• These terms may be updated at any time; any changes will be communicated on the platform.
• If you have any questions about our terms, email us at support@daya9.bet or reach out via live chat.
• Daya 9 reserves the right to verify any user's account at any time.
• This platform is permitted for personal and recreational use only.

To open an account with Daya 9, you must meet certain requirements. These Terms & Conditions the following are mandatory:

• You must be at least 18 years old. Account registration by minors is strictly prohibited.
• Each person may register one account only. If multiple accounts are found, all of them will be closed.
• All information provided at registration must be accurate and genuine. Providing false details will result in account termination.
• Keep your account password and login credentials strictly confidential. Do not share them with anyone.
• A copy of your National ID or passport may be required for KYC verification.

Daya 9 reserves the right to reject any registration without providing a reason. If false information is discovered after an account has been created, the account and any associated balance will be forfeited.

Depositing and withdrawing funds on Daya 9 is fully transparent. We support transactions through Bangladesh's most popular mobile banking services. General limits are shown in the table below:

Your account must be fully verified (KYC) before you can make a withdrawal. Withdrawal requests will not be processed without verification. Once a withdrawal request is submitted, it cannot be cancelled.

• The number used for withdrawals must match the number used for deposits — funds will not be sent to a different number.
• Depositing from a third-party account is strictly prohibited.
• Daya 9 is not liable for delays caused by technical issues, but we work to resolve them as quickly as possible.

All bonuses and promotions on Daya 9 are subject to specific terms and conditions. Bonus Terms & Conditions Non-compliance may result in bonus cancellation. The following general rules apply to all bonuses:

• Each bonus comes with its own wagering requirement. Typically, you need to wager 10–30x the bonus amount.
• The welcome bonus is available to new members one time only.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Bonuses have an expiry date — any unused bonus will be automatically cancelled once it expires.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

Before placing any bets on Daya 9, it's important to read the specific rules for each market. The general betting rules are outlined below:

• Once a bet is confirmed, it cannot be cancelled or changed — so review everything carefully before placing your bet.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Daya 9 reserves the right to void the affected bets.
• Any bets linked to match fixing or fraud of any kind will be voided and the associated account permanently closed.
• Odds change rapidly in live betting. If a bet is confirmed at the moment odds shift, the updated odds will apply.
• Each market has a maximum bet limit — this limit must not be exceeded.

Daya 9 reserves the right to investigate any unusual betting patterns and withhold payments where necessary. Any attempt to exploit system vulnerabilities for gain will result in account closure.

Daya 9 is deeply committed to responsible gaming. Our Terms & ConditionsThis may be the most important section. Betting is entertainment — when it becomes a problem, you should seek help.

• The platform lets you set daily, weekly, and monthly deposit limits.
• Self-exclusion is available — from 24 hours up to 6 months.
• You may request permanent account closure at any time.
• If a complaint is filed regarding a family member, Daya 9 will conduct an investigation.

For more details, visit our Responsible Play View page.

Daya 9 is committed to being transparent about how your personal information is collected, stored, and used. We never sell your data to third parties. For more details, please see our Privacy Policy Read.

• All transactions are secured with SSL encryption.
• Your password is never stored in plain text.
• KYC documents are used solely for verification purposes.
• Daya 9 will never ask for your password or OTP over the phone or by email.

Daya 9 may suspend or permanently close an account without prior notice for any of the following reasons:

• Registering with false or inaccurate information.
• Operating multiple accounts.
• Abusing bonuses or exploiting system vulnerabilities.
• Depositing from a third-party account.
• Money laundering or any suspicious financial activity.
• Being a minor or allowing a minor to use your account.

If you have a dispute with Daya 9, please reach out to us first via live chat or email. We aim to respond within 48 hours. Steps to submit a complaint:

• Step 1: Send a detailed complaint to support@daya9.bet.
• Step 2: The Daya 9 team will provide an initial response within 48 hours.
• Step 3: A final decision on complex matters will be communicated within 7 business days.
• Step 4: If the issue remains unresolved, you may escalate your complaint to the licensing authority.

In the event of a dispute over a bet outcome, Daya 9's server logs will serve as the final and definitive record.

Daya 9 reserves the right to make changes to this Terms & Conditions to make partial or full changes at any time. Users will be notified of significant changes via email or platform notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If the updated terms are not accepted, you will be given the option to close your account and withdraw your balance.
• The date of the latest update will always be displayed at the top of this page.